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3-5 Ibis Ave. Ibis Acres, San Juan
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Job Purpose

The incumbent is responsible for promoting and marketing Power Generation products and providing superior customer service as well as coordinating the technical aspects of pre and post-sales support. This position reports to the Sales Applications Engineer.

Key Duties and Responsibilities
  • Promotes and sells Power Generation products and solutions and continuously seeks new opportunities for introducing products to customers
  • Placement of customers’ orders and following up on delivery of products
  • Handles customer questions, complaints and billing queries with the highest degree of courtesy and professionalism
  • Manages customers’ accounts within the limits of the credit facilities offered to them in accordance with Company policy
  • Collection of revenues and making adjustments to customers’ accounts where necessary
  • Verifies inventory wherever the Power Generation products are sold and ensuring availability of product
  • Assists in implementing advertising/ promotional campaigns
  • Continually maintaining working knowledge of Power Generation products, services, pricing and promotions, participation in training sessions as scheduled
  • Makes recommendations according to customer’s needs
  • Manages the administrative function and provides support for Power Generation Sales
  • Develops proposals and quotations
  • Manages and coordinates the preparation of all tender documents, business proposals, and technical reports etc.
  • Communicates with vendors regarding custom solution applications and relevant pricing
  • Ensures the inventory and division account receivables reports are prepared as scheduled
  • Manages project documentation, material, status monitoring, billing and invoicing
  • Ensures adherence to supplier and customer directives and programs
  • Completes all vendor related training as per individual training plan
  • Adheres to the proper safety policies and practices and ISO standards
  • Any other related responsibilities assigned by Management
Academic Qualifications, Experience and Soft Skills
  • Technical certification or a tertiary level diploma in Business Administration
  • A minimum of three (3) years’ experience in the relevant field
  • Proficiency in the Microsoft suite of products
  • Knowledge of Power Generation products and systems would be considered an asset
  • Understanding of Electrical and/or Mechanical systems would be considered an asset.
  • Working knowledge and understanding of warranty policies and procedures
  • Excellent communication skills both oral and written
  • Excellent interpersonal skills
  • Ability to work in a fast paced environment
  • Negotiation skills
  • Local travel requires that the candidate owns a reliable vehicle and uses same for customer site visits as required.
  • A valid Driver’s permit.
Join the FT Farfan team and take the next step of your career
Apply now
Expires : 
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FT Farfan Limited is the most diversified Industrial Supply company in Trinidad and Tobago catering to customers in the energy, petrochemical, industrial, construction, agricultural and transport sectors.
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